Milking bad press
Bad press happens. You deal with it and move on with the job of protecting your institutional reputation.
What you don't want to do is let things devolve to the point where you become a media whipping boy, constantly re-living your mistake.
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Still, Wal-Mart -- the last time I checked -- does business beyond the Lebanon city limits. Savvy PR types would remind the reporters involved of any and every policy improvement since 2000. Anything to get Wal-Mart's name out of this controversy. Anything less makes them look like a bunch of
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